A clear and transparent communication pattern is essential for optimum performance in any organization. Coherent communication is more crucial when you are working for a global organization that deals with partners, customers and vendors from different parts of the world. Your message needs to overcome cultural barriers and language differences in order to be understood and interpreted correctly. Therefore, learning to use standard formats for international correspondence, is essential if you wish to make all your business communications quick and effective. Email etiquette training teaches the proper use of business language and accurately addressing your stakeholders. Emails are just like your business card as it introduces you as a member of the global business community. This Email etiquette course will help you learn ways in which you can send across your message for effective and powerful communication while saving precious time generally lost in translation and understanding.

• What is E-Mail
• Why is E-Mail Etiquette required
• General etiquette
• Sending effective messages
• Form and tone of the messages
• Responding to messages
• Organizing the different parts of an email