Effective negotiation skills are necessary to create win-win outcomes. It’s important to respectboth parties’ interests, bottom lines as well as preserve the relationship during negotiations.We start making negotiations as soon as our day begins, through all our interactions, either work, social, or family-related. But have you ever wondered how efficiently you negotiate, and whether you could be better at it? This is a straightforward opportunity to put into practice all the knowledge you have acquired, and to confirm that the negotiation process is dynamic and can always be improved.

The course integrates the most recent advances in the development of negotiation skills, based on modern life complexities, in a simple and direct way.This course educates participants on the process, how to prepare and techniques to use toachieve the best possible result


  • Implement the key negotiation skills and styles to carry out effective negotiations and reach satisfactory agreements.
  • Adopt communication techniques that improve relationships and stimulate cooperation between the parties involved.
  • Develop critical thinking to manage emotions and resolve conflicts in a constructive way.


  • Structure of a Negotiation
  • Effective Communication in Negotiation
  • Interests and Positions
  • Conflict Resolution

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